263 Reviews Found
Confirmed Service Customer
Hector, the Service Advisor was professional, and communicated with me throughout the process. He was easy to get a hold of over the phone when I had questions. The service seems to have been resolved!
Keith D.
SANDY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
(Dealership was very helpful.) I���m not happy that with only 42,000 miles the Reductant Sensor failed. I understood the recall issue with the tank heater when that was replaced but can���t feel too great about two DEF tanks replaced in 42,000 miles. My truck is used primarily for towing my travel trailer. Therefore my engine light came on during an out of town trip. What if it would have been something that put us into limp mode? Not a comfortable feeling. Thank You.
Kelly P.
RIVERTON
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Sales Customer
Such a wonderful experience! Geo made it extremely easy to do business from out of state. I called looking for a 2025 Yukon AT4 and we quickly put together a deal including our trade-in. I���d highly recommend doing business with these guys!
Colton H.
GARDNERVILLE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Salt Lake Valley Buick GMC! We hope to see you soon!
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Confirmed Sales Customer
Salesman Jai very knowledgeable about the car enjoyed our experience
Edward M.
BOISE
Business Response
Hi, we are so happy to read such a great review about Salt Lake Valley Buick GMC! We hope to be of service to you again in the future. Best wishes, Salt Lake Valley Buick GMC
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Confirmed Sales Customer
It was a great experience overall. I was welcomed right in and helped right away. I got the exact vehicle I wanted
Jeremy S.
PEOA
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
Professional, kind, knowledgeable, very helpful salesman.
Bart S.
VERNAL
Business Response
Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
It was our first GMC, and the experience was wonderful ��� thank you Brandon for going above and beyond ��� we really appreciate your help..and all your knowledge .. you sure did our experience worth our time.
Gabriela J.
VICTOR
Business Response
Thank you for choosing Salt Lake Valley Buick GMC as your first choice for all your automotive needs! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
The young man was very friendly and mentioned a very small oil situation which I will have it looked at. I love how thorough you are.
Kaylene W.
MAGNA
Business Response
We're glad everything was completed quickly and to your satisfaction! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
Ritchie was great to work with. Low pressure and very informative.
James V.
LEHI
Business Response
We're glad to hear you found our staff so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Brandon was excellent to work with! We had a flight to catch and he made the process simple and efficient. Not only that but we got a great deal on our new truck! I would highly recommend Salt Lake Valley Buick GMC for anyone looking for a new ride and we will be back in the future!
Dustin R.
POCATELLO
Business Response
Hi, Brandon! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!
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Business Response
Hi, Milo! We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
There was not a long wait time. And did the oil change so I wouldn���t have to come back.
Janine B.
LAYTON
Business Response
Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Great people to work with. Felt heard and taken care of
Riley N.
HIGHLAND
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
One of the items fixed on my Hummer EV was an actuator behind my dash and the mechanic left dirt/grease all over the white portion of my dashboard. When I picked it up no one was available to clean it. I wasn���t expecting my vehicle to be detailed when I brought it in for service but I also didn���t not expect it to be in a dirtier condition than when I brought it in.
Damian D.
SANDY
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
Basic PM service, plus recall. Fine job.
Ronald L.
SALT LAKE CITY
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
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Confirmed Service Customer
The staff is very friendly and professional. Dan Bubenchik was a great help and made the experience go smoothly and relatively quickly.
Pamela F.
WEST VALLEY CITY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Salt Lake Valley Buick GMC. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Dan Bubenchik was a great help and made the experience go smoothly and relatively quickly
William A.
SALT LAKE CITY
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Everyone was great and helpful specially Serena
Antonio O.
GRANTSVILLE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! All Star Customer Care reviews@allstarautomotive.com