Confirmed Service Customer
(Dealership was very helpful.) I���m not happy that with only 42,000 miles the Reductant Sensor failed. I understood the recall issue with the tank heater when that was replaced but can���t feel too great about two DEF tanks replaced in 42,000 miles. My truck is used primarily for towing my travel trailer. Therefore my engine light came on during an out of town trip. What if it would have been something that put us into limp mode? Not a comfortable feeling. Thank You.
Kelly P.
RIVERTON,
UT
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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