243 Reviews Found
4.6
Confirmed Sales Customer
Called and received a price. Came down and paid the price. No hassle, pressure.
Bruce T.
OGDEN
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Business Response
Hi there, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Excellent! It was a quick drop off in the morning and they got me a ride to work!
Amber A.
WEST JORDAN
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for the great review!
Was this review helpful?
Confirmed Service Customer
I have been very happy with my service at Salt Lake Valley GMC
C C.
SALT LAKE CITY
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Overall service was great. The service men could have been a little friendlier. I walked in and stood around while a few of them looked up without saying anything for a couple of mins. Little awkward. But overall the service seemed pretty good.
Chad I.
SALT LAKE CITY
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
They was very helpful and friendly. Explained about the car & the extras..I’m very thankful we found & bought from this dealerships!
Carma B.
SPANISH FORK
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
Rep was kind and communicative. The price was exorbitant.
Katia Z.
SALT LAKE CITY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
Was this review helpful?
Confirmed Sales Customer
Russell Marcovitch, our Sales Representative could not have been more helpful and informative. Once we decided on the car we wanted and completed the sale, he took the time to sit with me in the vehicle to explain all of the electronics and nuances of our new vehicle. He introduced us to the Sales Manager, the Finance Manager and the Service Manager, each were equally as kind and informative.
Cheri G.
SALT LAKE CITY
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Business Response
Hello, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Had very good day Dan was very helpful at the service desk.
Dennis S.
WEST JORDAN
Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Traded in a 2019 Honda Odyssey for a 2023 GMC Acadia AT4. This dealership had the best price on what I wanted. Believe me, I had called all over. The process went very quickly and smoothly
Carol P.
WESTON
Business Response
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Salt Lake Valley Buick GMC
Was this review helpful?
Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
I can't recommend the team at SLV GMC/Buick enough! My experience was above and beyond. Thank you!!
Amy J.
SOUTH JORDAN
Business Response
Thank you for choosing Salt Lake Valley Buick GMC as your first choice for all your automotive needs! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Sales Customer
Great experience dealing with SLV GMC. The process was smooth and swift and their sales associate Serenity was excellent as well as their entire team and finance manager as well
Ryan J.
SYRACUSE
Business Response
Ryan Joyce, thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Great! Up front individual that let me know they wouldn’t get my truck done quickly due to an individual calling off. I appreciate honestly and it shows loyalty to their customers. Thank you.
Ray T.
MAGNA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for leaving us this response!
Was this review helpful?
Business Response
Hello, we really appreciate your feedback! All Star Customer Care reviews@allstarautomotive.com
Was this review helpful?
Confirmed Sales Customer
Justin was informative and professional. He not only made me feel welcome and comfortable, but he also listened. Listed to my questions about the about financing, concerns about my trade in, stories about my job, and the career aspirations of my children. From him I learned a lot about my new vehicle and a lot about his family, too. He is a patient, genuine man. Rob was equally professional, He was calm, respectful, interested in what I wanted, and negotiated with complete transparency and honesty. I’ve negotiated the purchase of four new GM vehicles since 2002, and at no time during the process with him and Justin was anything said or done that was disingenuous. I live in Arizona and will always consider the 550 mile drive I made to this GM store to have been a worthwhile decision.
John C.
LAKE HAVASU CITY
Business Response
Thank you for choosing Salt Lake Valley Buick GMC as your first choice for all your automotive needs! Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
Communication wasn't clear. Customer service was lacking. I was provided a ride to the dealership to find out theu hadnt mentioned a check engine light abd i had to get a ride back home for them to diagnose. It was super inconvenient and a waste of my time. Service team just seemed overwhelmed and rushed. When I checked out the cashiers were not friendly or engaging.
Katie T.
MILLCREEK
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Have a great day!