136 Reviews Found
4.9
Confirmed Sales Customer
Great experience. Clean facilities and professional staff. Our salesman was great.
Adam S.
WEST JORDAN

Business Response
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
great experience. deal was done online just showed up and signed. better prices on the vehicle then Vegas.
Ailyn C.
MESQUITE

Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!
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Business Response
Wow, it's experiences like yours that really keep us motivated! We hope you have a great day!
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Confirmed Sales Customer
Justin was easy to work with, quick to answer questions, and offered transparent pricing. He even picked me up at the airport!
Jason H.
FRESNO

Business Response
Hi there, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Mike, Serenity and team were great to work with.
Robert H.
BELLA VISTA

Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
We found the dealership to be very professional and Richard did a great job for us
Kathy S.
COTTONWOOD HEIGHTS

Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Very Friendly and knowledgeable sales and service people that made my buying experience one of the best experiences I have ever had.
Kaney L.
RIVERTON

Business Response
Thank you so much for your kind words. Kaney! We're glad to hear that our sales and service team made your buying experience exceptional. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new purchase!
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Confirmed Sales Customer
We had a wonderful experience. Rachel was awesome and walked us through everything.
Connie M.
SOUTH JORDAN

Business Response
Hi Connie, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Ritchie my salesman wasn’t pushy and Mike in finance was awesome. They worked to make me happy and get things moving through smoothly. Best experience at a dealership I have ever had and I buy a lot of vehicles. They didn’t play the interest rate game.
Anthony L.
BOUNTIFUL

Business Response
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Ritchie and Mike. Our team strives to provide a seamless and transparent process for all our customers, and it's wonderful to know we met your expectations. We appreciate your loyalty and look forward to helping you with your future vehicle purchases!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Isaiah was awesome! He was very knowledgeable, and I never felt pressured at all. I could not be happier.
James F.
MISSOULA

Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
My salesman, Brandon, is a good guy, and the gentleman I worked with in finance seemed solid, but overall, very disappointed with the dealership. I put a $2000 deposit down on the car I wanted, with the understanding that I could come see the car the next day and if for some reason we were not able to make a deal, then I could get my deposit back. When I made the deposit there was no indication that this was a non-refundable deposit, so I proceeded. If it did say the deposit was non-refundable, then I would not have made the deposit. When I arrived at the dealership, there was some misunderstanding, admittedly on my part but also on the part of the dealership. I am not an expert, the dealership is, but rather than help guide me through my concerns to help find a solution, Rob, the person sitting at the elevated desk (a manager I’m sure) threatened that if I didn’t go through with the purchase, they would keep my deposit. It was so sad. It was not about the money. I have only worked in cash with this and other dealers in high-dollar transactions and they were threatening me for a couple thousand dollars? Again, it was the shift to a threatening and intimidating tone to extort me to complete the transaction or else. At one point in the conversation, I was the one who had to say, “I am trying to repair this situation to try to get this done but I don’t feel like you are.” I would have hoped they would have been more understanding, more empathetic to understand why I was concerned and guided me through to a solution to salvage the sale, but no, they were willing to sacrifice an established, and cash paying customer for a measly $2000 deposit. Ultimately Rob did agree to give me my deposit back, which is good, but I didn’t want my deposit, I wanted the car. And in the end I was the one who suggested how we could resolve my concern. And it was Brandon, my salesman who assisted with getting things in process, which is all I wanted so I could get my wife the car she wanted. So I bought the car, but I do not feel good about how things went. I am so disappointed compared to my previous experience with SLV GMC. I would like to go back. I want another truck, which will be over $100k in cash when it comes out, and I want to buy it the day it becomes available, but I don’t know that I could work with a dealer that places $2000 over the relationship I thought we had when I first reached out to them again. Like I said, I don’t feel good after this purchase, I feel sad that they could care less about me.
Daniel B.
NEW CASTLE

Business Response
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Sales Customer
Everyone was friendly and helpful. It was a very low pressure experience. Kim, Justin and Mike in Finance were all great to work with.
Brian G.
SANTA CLARA

Business Response
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
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Confirmed Sales Customer
We had an amazing experience in buying our new 2025 CMC Pick Up our sales person. Serenity was awesome from beginning to the end. She delivered on every aspect from doing all the paperwork to showing us how to work the vehicle. She was very nice and kind and very helpful and teaching us everything.
Brian D.
NORTH LAS VEGAS

Business Response
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
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Confirmed Sales Customer
Rus Marcovitch is one of the best salesman I have ever had the pleasure of dealing with. I drove an hour from Eagle Mountain and bypassed 2 GMC dealerships just to buy my truck for him.
Carlos G.
EAGLE MOUNTAIN

Business Response
Hi, Carlos! Thanks for your praise and kind comments about our staff. We hope to be of service to you again in the future. We hope you have a great day!
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Confirmed Sales Customer
The whole team at Salt Lake Valley were excellent from start to finish! This is the 3rd vehicle we've purchased from them and it's been fantastic every time! They are always so willing to work with us to find the best vehicle for us and run so many different options. Very low pressure, very helpful and accommodating. We also take our vehicles here for service because their service department is the best!
Elizabeth D.
WEST JORDAN

Business Response
Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Salt Lake Valley Buick GMC. We hope you have a great day!
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Confirmed Sales Customer
No pressure, awesome people, letting me make my own decision that works best for me.
Clint P.
MIDWAY

Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Justin was amazing. He was patient and informative through out the purchase. He also was great helping me move my hitch and other equipment from the old truck to the new. All staff are friendly and helpful. Thank you!
Douglas M.
NACOGDOCHES

Business Response
Thanks for highlighting our staff who helped make this such a great experience! It's our commitment to ensure quality customer care. Please don't hesitate to reach out to us if there's anything more we can do!